FS Securities Pty Ltd
ABN: 61 148 991 968
Our Commitment to Privacy
Collection of Information
FS Securities is required under various legislation and codes of practice to collect certain information about you in order to provide our range of services. These include, but are not limited to, the Corporations Act, Income Tax Assessment Act as well as certain regulations issued by the Australian Securities and Investments Commission (ASIC). In addition, our ability to provide you with comprehensive and quality services is reliant on us obtaining certain personal information about you. The staff and representatives of FS Securities may request personal and sensitive information from you, which will generally comprise, but not be limited to, the following type of information:
- Personal details e.g. name, address, contact details (phone, email), date of birth, marital status, dependants, employment details.
- Financial details e.g. assets, liabilities, income, expenses.
- Business details including ABN’s.
- Details of all investments, superannuation, investor numbers, credit card and bank account details.
- Personal goals and objectives.
- Taxation information including your tax file number.
If you do not provide us with the information required, we may elect to terminate our relationship with you, if we believe it will jeopardise our ability to provide you with a complete, accurate and comprehensive service. We will not collect any personal information about you except when you have knowingly provided that information to us or authorised a third party to provide that information to us. Information will be collected from a variety of sources including directly from you, external organisations and associated companies of FS Securities. We only collect, maintain and use personal and sensitive information about you if it is necessary for us to adequately provide the services requested.
Use and Disclosure of Information
Any personal information about you collected by Romad will be used for the following purposes:
Provision of investment services.
Completion of associated documentation and application forms.
To market services which may be supplied by Romad or by other suppliers that may be of interest to you, unless you inform us not to do so.
To provide you with agreed services to assist in meeting your requirements, needs, goals and objectives.
The organisations we may be required to disclose information include, but are not limited to:
Its parent company and other companies within the group.
Financial institutions (including fund managers, financial advisers, stock brokers).
Government departments e.g. Australian Taxation Office (ATO), ASIC and Centrelink as required by law.
External service providers and other compliance inspectors for audit purposes.
External parties for business acquisitions or in the event of the sale of the business.
Any other external party as authorised by you from time to time.
Furthermore, we will not use or disclose information collected about you other than for a purpose made known to you unless the disclosure is:
Required by law (e.g. ATO, Australian Prudential Regulation Authority and ASIC have the power to order us to disclose information about your situation). Is authorised by law (e.g. to protect our interests or where we have a duty to the public to disclose); or you have consented to our disclosing the information to you.
FS Securities undertakes not to sell, rent or trade your personal information. We may use the personal information collected from you for the purpose of providing you with direct marketing material such as articles that may be of interest to you, however you may request not to receive such information by contacting the Director as set out below.
Storage and Security
FS Securities recognises how important the privacy of your personal information is to you. We will therefore, at all times, seek to ensure that the personal information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure. Your personal information is generally held in your personal file. Information may also be held in a computer database. All paper files are stored in secure areas. Computer-based information is protected through the use of access passwords. In the event you cease to be a client of this organisation, any personal information which we hold about you will be maintained in a secure on/ off-site storage facility for a period of at least 7 years in order to comply with legislative and professional requirements, following which time the information will be destroyed.
FS Securities will not adopt as our own any identifiers that you may provide to us such as Tax File Numbers, Centrelink reference numbers, Medicare numbers etc.
Transfer of Information Overseas
This is required either when information is sent directly to the client, or to obtain further information from international organisations to aid services provided. Wherever possible, the information will only be transferred to another country where Romad reasonably believes the other country has privacy laws substantially similar to our own.
Access Your Information
You may at any time, request access to your personal information and we will provide you with access to that information either by providing you with copies of the information requested, allowing you to inspect the information requested or providing you with an accurate summary of the information held. We may, prior to providing access in accordance with this policy, require you to provide evidence of your identity. In the event we refuse you access to your personal information, we will provide you with an explanation for that refusal. We will endeavour to respond to any request for access within 14 days depending on the complexity of the information and/ or the request and may charge fees for the request of a significant amount of information to be copied or accessed.
Quality of the Personal Information
FS Securities is committed to ensuring that your personal information that we hold is accurate, complete and up to date. To assist us with this, please contact us if any of the details you have provided change. Furthermore, if you believe that the information we have about you is not accurate, complete or up to date, please contact us and we will take all reasonable steps to correct the information.
The Managing Director
FS Securities Pty Ltd
Suite 17/155 Varsity Parade
Varsity Lakes, QLD, 4227
Phone: 1300 928 985
Your complaint will be responded to within 14 days. It is our intention to use our best endeavours to resolve any complaint to your satisfaction; however, if you are unhappy with our response, you are entitled to contact the Office of the Privacy Commissioner who may investigate your complaint further.